Last update: June 12, 2009 @ 12:23

My theoretical knowledge of computer science allows me to develop and work on complex and innovative projects. I like to take charge in the creation process. I want to use these skills and ability to contribute to the functioning of your company and to acquire work experience in this field. My current government language profile (SLE) is CCC. I have a valid SECRET security clearance.

My resume can also be downloaded in these alternative formats: DOC | PDF

For any questions, I can be reached at: yannick@verya.ca

Work Experience

Quality Assurance Specialist of Internet Releases (CS-02)

June 2007 to today
Human Resources and Skills Development Canada, Gatineau (Québec)

  • Organized and conducted program/quality assurance testing to ensure that developed web applications meet Treasury Board Secretariat (TBS) specifications (CLF 2.0) and client requirements.
  • Wrote and reviewed technical documentations/network diagrams of tested applications.
  • Performed and analyzed a variety of tests to identify program/system errors and documented the results.
  • Monitored computer logs and prepared reports on IT security investigation results and evidence.
  • Assisted in the resolution of operational and connectivity problems, maintenance of testing environments.
  • Planned, prioritized, organized and co-ordinated tasks in order to meet organizational goals.
  • Provided advice, guidance and information on procedures, methods, processes, platforms, technical environments and quality assessment activities required to develop and test new or enhanced applications.
  • Provided technical guidance and operational leadership to the overall QA environment.
  • Provided technical expertise and advice on the design, implementation, configuration, maintenance, support and operation of infrastructure network technologies.

Web Programmer/Graphic Designer

November 2007 to today
VERYA.ca, Gatineau (Québec)

  • Conducted detailed analysis of client requirements.
  • Developed complex Web applications - Internet, Intranet, Extranet - using various programming languages.
  • Ensured web applications met client specifications and standards (CLF, W3C).
  • Created logo and web layouts for clients.
  • Designed advertising material to flourish client branding.
  • Performed detailed user testing and analysis of user behaviours in using web sites to improve efficiency.
  • Performed server operations when required.

Quality Assurance Analyst of Internet Releases (CS-01)

September 2006 to May 2007
Service Canada, Gatineau (Québec)

  • Organized and conducted program/quality assurance testing to ensure that developed web applications meet specifications and client requirements.
  • Wrote and reviewed technical documentations/network diagrams of tested applications.
  • Performed and analyzed a variety of tests to identify program/system errors and documented the results.
  • Monitored computer logs and prepared reports on IT security investigation results and evidence.
  • Assisted in the resolution of operational and connectivity problems, maintenance of testing environments.
  • Provided advice, guidance and information on procedures, methods, processes, platforms, technical environments and quality assessment activities required to develop and test new or enhanced applications.

IT Analyst (CS-01)

September 2005 to September 2006
Canada Revenue Agency, Ottawa (Ontario)

  • Verified, installed, cabled, tested and configured DCE components.
  • Logged, monitored, investigated and resolved problems.
  • Provided advices and technical training to end-users and colleagues.
  • Prepared documentation for local guidelines and procedures.
  • Developed minor applications to support local operations.
  • Documented and provided technical and administrative support such as backup and recovery, virus detection.
  • Documented equipment properties and location to ensure accuracy of the local inventory of hardware/software.
  • Administered and issued user IDs, user profiles and security passwords.
  • Planned and coordinated the installation, configuration and ongoing maintenance of the infrastructure.
  • Assessed the impact of hardware/software changes on the environment and identified IT requirements.
  • Monitored operations/systems use and identified opportunities to improve the delivery of technical support and assistance to the client community.

IT Analyst (CS-01)

June 2005 to September 2005
Canadian Tourism Commission, Ottawa (Ontario)

  • Verified, installed, cabled, tested and configured DCE components.
  • Logged, monitored, investigated and resolved problems.
  • Provided advice and technical training to end-users and colleagues.
  • Administered and issued user IDs, user profiles and security password.

Quality Assurance Analyst / Laboratory Administrator (Student)

June 2004 to May 2005
Social Development of Canada, Gatineau (Québec)

  • Analyzed and supported applications to ensure quality.
  • Wrote and reviewed technical documentations on tested applications.
  • Managed and administered the quality assurance laboratory.
  • Backed up the file server of the laboratory every day.

Technical Web Support Analyst (Student)

June 2003 to September 2003
Public Service Commission, Ottawa (Ontario)

  • Created and conceived new Intranet/Internet applications for the web sites.
  • Updated the web sites with automated task written in PERL.
  • Published documents on the web sites.

Education

Information Security Technology (Diploma)

September 2002 to May 2005
La Cité collégiale, Ottawa (Ontario)

  • Graduated in May 2005 with great distinction.
  • Received a prize from the "Institute of Technology" for "Best Average" and "Constant Effort".

Software Engineering

September 2001 to May 2002
University of Ottawa, Ottawa (Ontario)

  • First year completed.

Computer Skills

Microsoft

  • Exchange 5.5/2000/2003/2007, IIS 5.0/6.0, Windows Family (x86 - Server/Workstation);

Linux/Unix

  • Apache, FreeSwan, mySQL, NetFilter (iptables), SAMBA, Snort, Syslog;

Oracle

  • Oracle Application Server (OAS) 10g Suite;

Software Suites

  • Office Suite 2000/XP/2003/2007, Adobe Suite (Photoshop, Illustrator...), Citrix Program Neighborhood, HP Data Protector, Macromedia Suite, Remedy Action Request System, Veritas Backup Exec, Blackberry Enterprise Server (BES), Symantec Ghost Solution Suite, PowerQuest DriveImage;

Networking

  • CISCO CCNA 1-4: Routing and switching basics;
  • CISCO CCNP 1, 3: Advanced routing and switching;
  • CISCO Security: Networking security and firewalls;
  • FTP, DHCP, DNS, NFS, SMTP, SSH, TCP/IP;

Programming

  • ASP, C, C++, CSS, Java, Javascript, .NET, Perl, PHP, (X)HTML, XML;

Open Source

  • Typo3, Wordpress;

Security

  • Antivirus, intrusion detection systems (IDS), firewalls, virtual private networks (VPN), cryptography, system recovery, auditing;

Certifications

  • 2261B: Supporting Users Running the Microsoft® Windows® XP Operating System;
  • 2262B: Supporting Users Running Applications on a Microsoft® Windows® XP Operating System;
  • CompTIA Security+;

Other Skills

  • Project management, threat and risk assessment, systems integration, security systems management and planning, technical writing, technical support, Open System Interconnection (OSI) reference model;